Chargeback Policy

We provide stock market informational services over the Internet. Given the specific nature of its services, customers cannot return or exchange products.

The practice of claiming a refund or requesting a chargeback after having used any of our member services (i.e., gaining admittance our members' area to access members only content, such as charts, signals, market data, Market Outlook, email alerts, and any other associated information) is considered fraudulent.

Customers seeking to resolve any billing errors are required to contact us via-email. The Customer agrees not to issue chargebacks for any credit card payments. A chargeback of payment for services rendered will result in an additional charge of $150.

If you deny, dispute, or reclaim a valid charge, your address, email address, IP address and other information automatically be added to our "black list". Users on this list will no longer be able to purchase goods or services through us, or through any affiliated service.

To avoid the above measures being taken against you, we encourage you to contact us first in case there are any outstanding issues with your membership or any problems with the billing of your account.

By visiting our website, or placing an order for any of our services, you confirm that you have read, understood, and agree to abide by all legal notices, policies, and terms of use.